We Heard You! Customer Feedback & Upgrades for Olde Oak RV Park & Campground
Sally O'Malley • April 2, 2025
16 Ways Customer Feedback Has Spurred 12 Months of Park Improvements
Now celebrating our first anniversary of acquiring the Olde Oak RV Park and Campground, we seemed it would be fitting to let you know that we are listening to customers. Park staff and management have systematically been working on changes to the property and park operations to improve the guest experience:
- Enhanced digital presence with new website, facebook and Instagram pages;
you can view recent campground photos before committing to a stay - Two new signs to signify your arrival
- Added ability to invoice and collect payments electronically
- More open and inviting entrance with grand river view
- Additional lighting for entrance
- New American flags
- Significant clean-up & debris removal (several old rickety structures); clean-up is ongoing
- Modified water system for more reliable ongoing service through winter months
- Dozens of lot hook-ups upgraded to 50amp electric service
- New 1-mile nature walk / golf cart path through shady wooded area
- Drainage improvements for less soggy lots
- Sewer system reconfigurations to bring drops closer to RV units
- Re-configured 3 parking areas for flexibility and pull-though lots (awning-to-awning | awning to neighbor’s back side)
- Addition of large drop box for package and mail deliveries
- Larger dumpster unit and more frequent pick-ups
- Addition of 4 park model RV units available to rent for extended stays
And we’re just getting started! Stay tuned for more updates.
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